Coronavirus Resource Center

As issues surrounding COVID-19 continue to develop, Baptist Memorial Health Care wants you to have all the information you need about the virus and how you can protect yourself and your loved ones.

Mid-South Coronavirus Updates and Resources

As the COVID-19 pandemic continues to affect lives throughout the Mid-South, the medical experts and highly trained staff at Baptist remain dedicated to helping ensure the health and safety of our patients, employees and communities. If you have additional questions, please call our 24/7 Coronavirus Resource Center hotline at 866-941-4785.

If you are planning to visit someone at a Baptist Memorial Hospital, please read our revised Visitation Policy.

COVID testing before Thanksgiving

Baptist’s COVID-19 testing sites are seeing increased volume as Thanksgiving approaches because we among the few in the area that still provide testing for people who don’t have symptoms. Here’s what you need to know if you would like to be tested before Thanksgiving:

Baptist Memorial Health Care offers testing at the following locations:

How to get tested

  • If you want to get a test at Baptist Memphis, we recommend making an appointment in advance. You can make an appointment online, on the MyChart app or by calling 901-227-TEST. If you cannot make an appointment online, please call 901-227-TEST.
  • Baptist DeSoto offers limited testing without an appointment. Although testing hours are 11 a.m.-7 p.m., the hospital may have to close the line before 7 pm if volume is high. If you want a test, please try to get to the hospital as early as you can. You may also consider making an appointment for a test at Baptist Memphis for a guaranteed appointment time, or you can get a test at any Baptist Minor Medical Center.
  • A limited number of rapid tests are available at the Baptist Minor Medical Centers every day. You don’t have to make an appointment, but please call the Coronavirus Resource Center at 866-941-4785 to find out if rapid tests are available when you want to be tested. They also offer nasal swab testing.

Please be aware

  • Because of increased volume, you may receive your test results up to three days after being tested.
  • If Baptist cannot meet your testing needs, please visit the City of Memphis list of Sites for COVID-19 Testing in the Memphis Area for other testing options in Shelby County. The Mississippi State Department of Health and several other organizations provide COVID testing in DeSoto County.
  • You may incur charges for the test. If you have insurance, please check your plan before getting tested.
  • All of Baptist’s COVID testing sites will be closed on Thanksgiving. The testing sites at Baptist Memphis, Baptist DeSoto and the Baptist Minor Medical Centers will reopen on Friday, Nov. 27 at normal hours.
  • Baptist Medical Group patients can call their physician’s office about testing options.

COVID-19 Prevention

The best way to prevent illness is to avoid being exposed to the virus. We can all do our part to help slow the spread of the coronavirus in our communities.

  • Listen to and follow the directions of state and local governments.
  • Wear a mask or cloth face covering in public settings and around people not in your household.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Practice social distancing; keep about 6 feet between yourself and others, and avoid social gatherings.
  • If you feel sick, stay at home.
  • If someone in your household has tested positive for the coronavirus, keep the entire family at home.
  • If you are an older person, stay home and away from other people.
  • If you have a serious underlying health condition, stay home and away from people.
  • Work or engage in schooling from home, if possible.
  • Use drive-thru, pickup or delivery options for dining.
  • Avoid nonessential travel, shopping trips and social visits.
  • Do not visit nursing homes or long-term care facilities.

And always practice good hygiene:

  • Wash your hands, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • Avoid touching your face.
  • Sneeze or cough into a tissue or the inside of your elbow.
  • Disinfect frequently used items and surfaces as much as possible.

For more information on the coronavirus and what you can do to slow the spread, visit the Centers for Disease Control and Prevention website.

When to seek medical attention

If you or a loved one experience any of the following emergency warning signs associated with COVID-19, seek medical attention immediately (not an all-inclusive list):

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

What should I do if I think I have COVID-19?

Watch and share our short video to learn more about stopping the spread of COVID-19.



Celebrating the Holidays

As you begin to plan for fall and winter holiday celebrations, please remember there are steps you can take to help protect your family, friends and community from COVID-19. For example, Thanksgiving usually means long road trips or flights and big family gatherings, but you may want to consider safer alternatives to enjoying family and giving thanks this year.

Learn more about holiday safety

Going Back to School Safely

This school year is unlike anything we have ever experienced. If you chose in-person learning for your child this year, it’s a good idea to ensure you and your child follow these tips to help ensure a safe and healthy school year.

Back to School Safely

Help Avoid Coronavirus with These Tips

For most people that catch COVID-19, the symptoms will be relatively mild and will include: fever, cough and shortness of breath. The elderly and those with compromised immune systems are most at risk, but there are steps we can all take to help stop the spread. These tips include:

  • Wear a mask
  • Avoid handshakes
  • Wash your hands for at least 20 seconds with soap and water
  • Avoid touching your face
  • Cough into your elbow
  • Avoid crowds and practice social distancing
  • Stay home if you can by avoiding unnecessary trips

COVID-19 cases in our region

Click on the dots to see the number of confirmed and presumed positive COVID-19 cases in our region.

We're tracking all COVID-19 testing performed at all Baptist hospitals and clinics throughout our footprint. For a breakdown of the number of tests performed at each of our facilities, and positive and negative results, visit our COVID-19 Testing Stats page.

Baptist’s Coronavirus Response Plan

Baptist has the resources and expertise to address the coronavirus outbreak in our region. And we want to be your trusted source for information on coronavirus and COVID-19. View our Coronavirus Response Plan to see how we’ve prepared for this pandemic, and what we are doing to serve and protect our communities.

View our Coronavirus Response Plan

Frequently Asked Questions

faq

Detailed answers about coronavirus and COVID-19 and how you can protect yourself and your family.

Read our FAQs

Resources

resources

Useful information, materials, links and printables from a variety of leading health organizations.

Learn More

Health Care Provider Resources

Useful information and resources for physicians and advanced practice providers in the Baptist community, including regular updates by Baptist leadership, office resources, and links to national and international health organizations.

Explore Health Care Provider Resources

Media Coverage

Visit Baptist's Coronavirus Disease 2019 (COVID-19) YouTube page to watch interviews with our medical experts.

View our videos

COVID-19 Testing

Appointments are Recommended
Baptist Memorial Hospital-Memphis

  1. By phone: Call 901-227-TEST (8378). The call center is open 7 days a week from 7:00 a.m. - 7:00 p.m.
  2. On BaptistOnline: Click here, then click on the yellow “COVID-19 Test” button in the blue box. Select a day and time for your test and complete a short form.
  3. On the MyChart App or Website: From the main menu, click on "Find Care Now." On the next screen, click on "Baptist Medical Group Coronavirus Testing—Memphis Hospital," then select an appointment day and time. If you don't have a MyChart account, you can create one at mychart.baptistonecare.org.

No Appointment Necessary
Baptist Memorial Hospital-DeSoto

You can also get a COVID-19 test without an appointment at our drive-thru testing location at Baptist Memorial Hospital-DeSoto in Southaven, Mississippi. The site is open 7 days a week from 11:00 a.m.-7:00 p.m.

Coronavirus Symptoms

  • New loss of taste or smell
  • Fever
  • Cough
  • Difficulty breathing
  • Chills
  • Repeated shaking with chills (rigors)
  • Muscle pain
  • Nausea or vomiting
  • New onset fatigue
  • Diarrhea
  • Headache
  • Sore throat

Symptoms usually start 2-9 days after exposure. If you experience any of these symptoms, please isolate yourself and get tested.

Coronavirus Prevention

  • Don’t expose others if you have flu-like symptoms.
  • Cover your cough with a tissue, then throw the tissue in the trash and wash your hands, or cough or sneeze into your upper arm.
  • Wash your hands frequently and properly.
  • Don't touch your mouth, nose or eyes.
  • Avoid people who have flu-like symptoms.
  • Reassess travel plans based on CDC recommendations.