Coronavirus Resource Center

As issues surrounding COVID-19 (coronavirus) continue to develop, Baptist Memorial Health Care wants you to have all the information you need about the virus and how you can protect yourself and your loved ones.

Mid-South Coronavirus Updates and Resources

The coronavirus outbreak is likely to continue for some months throughout the US. The medical experts and highly trained staff at Baptist are ready to meet the challenge here at home to help ensure the health and safety of our patients, employees and communities. If you have additional questions, please call our 24/7 Coronavirus Resource Center hotline at 866-941-4785.

If you are planning to visit someone at a Baptist Memorial Hospital, please read our revised Visitation Policy.

When to seek medical attention

If you or a loved one experience any of the following emergency warning signs associated with COVID-19, seek medical attention immediately (not an all-inclusive list):

  • Difficulty breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to wake up
  • Bluish lips or face

Do your part to slow the spread of the coronavirus

We can all do our part to help slow the spread of the coronavirus in our communities. Baptist supports the recommendations from the President’s office on social distancing, hygiene and adhering to “shelter in place” and “stay at home” orders.

  • Listen to and follow the directions of state and local governments.
  • If you feel sick, stay at home.
  • If someone in your household has tested positive for the coronavirus, keep the entire family at home.
  • If you are an older person, stay home and away from other people.
  • If you have a serious underlying health condition, stay home and away from people.
  • Work or engage in schooling from home.
  • Avoid social gatherings.
  • Use drive-thru, pickup or delivery options for dining.
  • Avoid nonessential travel, shopping trips and social visits.
  • Do not visit nursing homes or long-term care facilities.

And remember to practice good hygiene:

  • Wash your hands, especially after touching any frequently used item or surface.
  • Avoid touching your face.
  • Sneeze or cough into a tissue or the inside of your elbow.
  • Disinfect frequently used items and surfaces as much as possible.

For more information on the coronavirus and what you can do to slow the spread, visit the Centers for Disease Control and Prevention website.

What do I do if I think I have COVID-19?

BEFORE you go to your doctor, isolate yourself:

  • CALL YOUR DOCTOR FIRST to discuss your symptoms. If you need to go in, they will be prepared for you.
  • If you don’t have a doctor, please call one of these numbers to be referred to a physician
    • 844-837-2433 for the metro-Memphis area, West Tennessee and North Mississippi
    • 855-733-8863 for the for the Jackson, Mississippi, area.
    • 870-936-8000 for the Jonesboro, Arkansas, area.
  • If you prefer, a minor med or urgent care center could possibly have more timely openings. Please call ahead so they will be prepared for you.
  • If your symptoms are considered mild, staying at home is the safest option.
  • If your symptoms are severe, call 911, or call your nearest emergency department before going there.

Watch and share our short video to learn more about stopping the spread of COVID-19.

Help Avoid Coronavirus with These Tips

For most people that catch COVID-19, the symptoms will be relatively mild and will include: fever, cough and shortness of breath. The elderly and those with compromised immune systems are most at risk, but there are steps we can all take to help stop the spread. These tips include:

  • Avoid handshakes
  • Proper hand washing of at least 20 seconds with soap and water
  • Coughing into your elbow
  • Avoid crowds and practice social distancing
  • Stay home if you can by avoiding unnecessary trips

COVID-19 cases in our region

Click on the dots to see the number of confirmed and presumed positive COVID-19 cases in our region.

We're tracking all COVID-19 testing performed at all Baptist hospitals and clinics throughout our footprint. For a breakdown of the number of tests performed at each of our facilities, and positive and negative results, visit our COVID-19 Testing Stats page.

Baptist’s Coronavirus Response Plan

Baptist Hospital has in place the resources and expertise to address the coronavirus outbreak in our region. And we want to be your trusted source for information on coronavirus and COVID-19. View our Coronavirus Response Plan to see how we’ve prepared for this event, and what we are doing to serve and protect our communities.

View our Coronavirus Response Plan

Frequently Asked Questions


Detailed answers about coronavirus and COVID-19 and how you can protect yourself and your family.

Read our FAQs



Useful information, materials, links and printables from a variety of leading health organizations.

Learn More

Health Care Provider Resources

Useful information and resources for physicians and advanced practice providers in the Baptist community, including regular updates by Baptist leadership, office resources, and links to national and international health organizations.

Explore Health Care Provider Resources

Media Coverage

Visit Baptist's Coronavirus Disease 2019 (COVID-19) YouTube page to watch interviews with our medical experts.

View our videos

Coronavirus Symptoms

  • New loss of taste or smell
  • Fever
  • Cough
  • Difficulty breathing
  • Chills
  • Repeated shaking with chills (rigors)
  • Muscle pain
  • Headache
  • Sore throat

Symptoms usually start 2-9 days after exposure. If you experience any of these symptoms, please isolate yourself and get tested.

Coronavirus Prevention

  • Don’t expose others if you have flu-like symptoms.
  • Cover your cough with a tissue, then throw the tissue in the trash and wash your hands, or cough or sneeze into your upper arm.
  • Wash your hands frequently and properly.
  • Don't touch your mouth, nose or eyes.
  • Avoid people who have flu-like symptoms.
  • Reassess travel plans based on CDC recommendations.

COVID-19 Cases

  • Alabama: 45,263
  • Arkansas: 24,512
  • Georgia: 100,470
  • Kentucky: 17,519
  • Louisiana: 66,263
  • Mississippi: 32,214
  • Missouri: 24,629
  • Tennessee: 53,514

Sources: AL Dept. Health | AR Dept. of Health | GA Dept. Health
KY Dept. Health | LA Dept. Health | MO Dept. Health
MS Dept. Health | TN Dept. of Health

What is COVID-19 (Novel Coronavirus)?

Feel free to print this infographic and post it in your office, home, gym, club or anywhere others can read it. 
Download in English | Download in Spanish

Baptist COVID-19 Testing Results

For detailed information on and a breakdown of our COVID-19 testing and results, visit our COVID-19 Testing Stats page.

See Baptist's COVID-19 Testing Statistics