Baptist Golden Triangle receives top awards for employee and physician experience
COLUMBUS, Miss., Jan. 12, 2025– Press Ganey, the global leader in health care experience solutions and services, has recognized Baptist Memorial Hospital-Golden Triangle with the 2025 Human Experience (HX) Pinnacle of Excellence Award for physician experience and the Guardian of Excellence Award for physician and employee experience in multiple areas, including acute care, ambulatory care and behavioral health.
To qualify for the HX Guardian of Excellence Award, Baptist Golden Triangle had to rank in the top 5% of health care providers in delivering patient experience for the past year. The Pinnacle of Excellence Award recognizes the three highest performing facilities for each market segment based on their averaged engagement scores from census surveys conducted in the two most recent calendar years.
Receiving the 2025 Human Experience Pinnacle of Excellence and Guardian of Excellence Awards for physician and employee experience is a great honor. These awards confirm the excellence of our staff and physicians and their commitment to delivering exceptional experiences and care for patients.
These awards are part of Press Ganey’s annual ranking of top hospitals and health systems in the country, according to performance in patient experience, consumer experience, employee experience and clinical quality.
“Every day, Baptist Golden Triangle leads with purpose — showing what it means to deliver exceptional care to patients, support their workforce and strengthen their community,” said Patrick T. Ryan, chairman and CEO of Press Ganey. “It’s a true honor to recognize their extraordinary commitment and impact.”
Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
With 323 beds, Baptist Memorial Hospital-Golden Triangle is one of the largest regional hospitals affiliated with Baptist Memorial Health Care. More than 100 physicians and surgeons, representing almost every medical specialty, practice at the hospital that offers a full range of comprehensive medical care to patients of all ages. In addition to Baptist Cancer Center in Columbus and Starkville, the hospital offers a variety of other services to the community, including Baptist Behavioral Health Care, for those with behavioral and mental health problems; an extensive rehabilitation department; and free community education programs for the public. For more information, please call 662-244-1000 or visit www.baptistonline.org/locations/golden-triangle, or follow us on Facebook @BaptistGoldenTriangle.
###