Oxford Diagnostic Center receives top award for patient experience

OXFORD, Miss., Jan. 12, 2026– Press Ganey, the global leader in health care experience solutions and services, has recognized Oxford Diagnostic Center with the 2025 Human Experience (HX) Guardian of Excellence Award for patient experience.

Oxford Diagnostic Center is among the top 5% of health care providers delivering patient experience in the U.S. in the last year.

The HX Guardian of Excellence Award is part of Press Ganey’s annual ranking of top hospitals and health systems in the country, according to performance in one of three categories: patient experience, consumer experience and employee experience.

"Oxford Diagnostic Center is showing what it truly means to deliver compassionate, person-centered care,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “Their deep commitment to both patients and caregivers is creating a culture where empathy drives action — and where people feel seen, heard and supported. It’s a privilege to stand beside them on this journey.”

Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Baptist North Mississippi is a 217-bed hospital in Oxford, Mississippi, that offers a variety of services, including cardiovascular surgery, neurosurgery, home care and hospice, and a 24-hour emergency room. In November 2017, the hospital moved into a five-story, 600,000-square-foot-facility that offers expanded services, including a larger emergency department, advanced technology and larger rooms for patients and their families. Since the hospital became affiliated with Baptist Memorial Health Care in 1989, Baptist has invested almost $700 million into the community. For more information, please call 662-636-1000 or visit northmiss.baptistonline.org.

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