President and Chief Executive Officer, Baptist Memorial Health Care
Jason Little is Baptist Memorial Health Care’s president and CEO. He is the fifth president in Baptist’s history, and under his leadership Baptist has grown from a 14-hospital system to a 22-hospital, $3.1 billion integrated health care system. Little received his bachelor’s degree in health administration from the University of Tennessee, where he received the prestigious Whittle Scholarship and was elected student body president. He earned master’s degrees in business administration and health care administration from the University of Alabama at Birmingham. He came to Baptist in 2002 after serving as an operations administrator at the Mayo Clinic in Scottsdale, Arizona. In 2011, Little received the American College of Healthcare Executives’ Early Career Healthcare Executive Award. He serves on boards of the Greater Memphis Chamber, the New Memphis Institute, the Tennessee Hospital Association, the University of Memphis Foundation, Briarcrest Christian School, the Tennessee Business Roundtable, the Mississippi Hospital Association, the Senior Protection Coalition and the Healthcare Institute.
Paul DePriest, MD
Executive Vice President and Chief Operating Officer, Baptist Memorial Health Care
Dr. Paul DePriest is the first physician to serve as Baptist Memorial Health Care’s executive vice president and chief operating officer. After earning a bachelor’s degree in chemistry from Eastern Kentucky University, he received a medical degree from the University of Kentucky College of Medicine. He subsequently completed a residency in obstetrics and gynecology and a fellowship in gynecological oncology at the University of Kentucky Medical Center. Dr. DePriest earned a master’s degree in healthcare management from the Harvard School of Public Health.
Executive Vice President and Chief Financial Officer, Baptist Memorial Health Care
Bill Griffin received his Bachelor of Accountancy from the University of Mississippi in 1982. He then began his career in public accounting, working 11 years with top accounting firms Arthur Andersen and KPMG Peat Marwick. In 1993, he joined Baptist Memorial Health Care and has served as the chief financial officer for Baptist Memorial Hospital-Golden Triangle, chief financial officer for Baptist Memorial Hospital-Memphis and corporate system director of finance. In 2000, Griffin was promoted to vice president of corporate finance and also served as corporate privacy and security officer. He was promoted to EVP/CFO in December 2015. He is a certified public accountant, a chartered global management accountant, a fellow of the Healthcare Financial Management Association and an HFMA-certified healthcare financial professional.
Rev. Keith Norman
Vice President of Government Affairs
As vice president of government affairs for Baptist Memorial Health Care, Keith Norman's primary responsibilities include establishing and maintaining relationships with government officials and strengthening Baptist's community outreach partnerships. He is pastor of First Baptist Church-Broad, a member of the Memphis-Shelby County Crime Commission board of directors, a board trustee at Christian Brothers University and a former commissioner of the Tennessee Bureau of Ethics and Campaign Finance. Norman is the immediate past president of Memphis’ NAACP chapter and now serves on the national board of trustees. A graduate of Morehouse College, Norman earned a doctorate degree from Memphis Theological Seminary in 2016 and published his dissertation, which outlines strategies for urban community development in Memphis, Tennessee. Norman is now pursuing a certification in Diversity and Inclusion Management from the American Hospital Association and is a member of the American College of Healthcare Executives.
Vice President and Chief Information and Digital Officer
Tom Barnett is Baptist Memorial Health Care’s chief information and digital officer. Prior to joining Baptist, Barnett was chief information officer, vice president for the University of Rochester Medical Center, a division of the largest private sector employer in upstate New York. During the four years Barnett was CIO at URMC, he developed a seven-year IT strategic roadmap, designed a comprehensive enterprise data warehouse architecture system, designed and implemented a comprehensive governance model, implemented a data loss prevention program and modernized the center’s IT tools, processes and cost allocation model. Barnett has held a number of other IT leadership positions, including vice president of information healthcare technology at North Shore University Health System from 2013 to 2016, vice president of application services and IT operations at Henry Ford Health System from 2006 to 2013, and IT operations director for Lockheed Martin/Affiliated Computer Services from 2002 to 2005. Barnett has a Bachelor of Science in management information systems and a Master of Business Administration from Oakland University in Rochester, Michigan.
Rev. Anthony Burdick
System Director, Pastoral Care
Rev. Burdick joined the Department of Pastoral Care at the Baptist Memorial Hospital Medical Center in Memphis, Tennessee in June of 1994 as a staff chaplain. While serving as staff chaplain he also worked with Baptist Trinity Hospice as bereavement coordinator. He began serving as director of Hospice Pastoral Care for BMHCC in 1996. In July 1997, Rev. Burdick became director of Metro Pastoral Care. He became the System Director, Pastoral Care in February of 2006. He earned his Master of Divinity degree from Southwestern Baptist Theological Seminary in 1987. He earned his undergraduate degree from the University of Memphis in 1983. He and his wife, Libby, have a son (Ian) and a daughter (Peyton). They are active members of Faith Baptist Church in Bartlett, Tennessee.
CEO & Administrator, BMH-Leake
Daryl has over 25 years of executive management experience in various aspects of the healthcare industry including large and small organizations, hospitals and ambulatory surgery centers in both rural and urban. He was also the principal of a consulting company which specialized in process improvement solutions targeted to smaller facilities.
Daryl currently serves as Chief Executive Officer for BMH – Leake, a critical access facility located in Carthage, Mississippi. Before this, he served as CEO for King’s Daughters Hospital in Yazoo City, Mississippi, also a CAH.
Originally from Birmingham, Daryl earned a B.S. degree from Samford University (1984) and an M.S. in Hospital and Health Services Administration from the University of Alabama at Birmingham (1986). He is passionate about rural health care, speaking and advocating frequently at the state and national levels including testimony before the U.S. Senate Finance Committee specific to preserving and improving upon America’s rural health safety net.
He and Janice have been married for 32 years and are parents to two adult children.
Chief Human Resources Officer, Metro & MS Market Operations, BMHCC
Walter Banks has devoted over 30 years of his career to Human Resources. He joined Baptist Memorial Health Care Corporation in 1992 where he has been instrumental in integrating human resources initiatives into strategic goals. Walter has supported the Baptist organization in multiple roles throughout his career including: Director of Human Resources for Baptist Trinity Homecare and Hospice, System Director for Talent Acquisition, Director of Baptist Rehabilitation Hospital and the Director of Human Resources for BMH-DeSoto . He currently serves as the Chief Human Resources Officer for Market Operations for which he leads the human resources functions. Walter has a Bachelor’s degree in Organizational Management and a Masters of Business Administration (MBA) with a concentration in Human Resources Management. Walter has obtained multiple advanced certifications including: certification as a SHRM-SCP (Senior Certified Professional). Walter Is married to Shirley Banks and a father of 3 children Stacey, Kyia, and Kristian.
Dr. Stephanie Clark
System Director, Customer Experience & Chief Learning Officer, Baptist Memorial Health Care
Dr. Stephanie Clark is the Chief Learning Officer for Baptist Memorial Health Care, one of the largest not-for-profit healthcare systems in the U.S. located in Memphis, TN. Since taking the position in 2002, she has continuously implemented a roadmap of progressive initiatives intended to make Baptist the best place to work, the best place to receive care and the best place to practice medicine. Prior to this role, Stephanie served as the Executive Director of Customer Experience for WellStar Health System where she led the patient and family-centered care model encompassing patient satisfaction, patient advocacy, complaint and compliment management, patient discharge call center oversight, employee engagement and physician engagement. Stephanie received her bachelor’s degree in business/economics from Agnes Scott College. She earned her master’s degrees in business administration from the Regis University and her doctorate in business administration with a focus on healthcare management from Capella University.
System Patient Experience Officer
Kristy is an accomplished patient experience professional with a proven background in developing and executing all aspects of experience efforts necessary to meet challenging corporate objectives. Kristy started her healthcare journey over 20 years ago moving into patient experience positions in health care systems designed to support and lead efforts to improve the patient experience. Kristy also worked seven years at Press Ganey as a senior advisor specializing in not only patient experience, but also employee and physician engagement. Kristy partnered with organizations across the country providing recommendations, coaching, reviews, observations, goal setting and executive briefings designed to improve the patient experience. Kristy joined Baptist in May 2019 as the system Patient Experience Officer. Kristy has a deep understanding of the empathetic and positive attitude needed to cultivate successful long-term relationships and execute goals in the changing healthcare environment. Kristy lives in Collierville with her daughter and enjoys running, CrossFit, watching football and exploring the area in her free time.
With over 20 years of progressive healthcare experience, Colleen’s energy and enthusiasm for leadership development within healthcare organizations is evident through her effervescent personality and infectious coaching techniques. Her coaching has proven successful with all levels of leaders within various hospitals from small critical-access to large national healthcare systems. Colleen’s coaching and speaking style challenges the audience to think differently about how they approach their roles as leaders, patient experience advocates and change-makers within their organizations. As past audiences have shared, Colleen’s signature presence when speaking is an equal balance of humor, leadership theory and tactical application.
Colleen has been a coach and national speaker with Studer Group since 2011.
Prior to joining Studer Group, Colleen served as the Chief Experience Officer and Interim Chief Operating Officer at Broward Health Medical Center and Chris Evert Children’s Hospital—the nation’s 9th largest public hospital—in Ft. Lauderdale, Florida.
Colleen earned her undergraduate degrees in Biology and Communication as well as a Master’s in Business Administration from Mercer University in Macon, Georgia. Colleen is a Fellow in the American Academy of Healthcare Executives, past President of the Atlanta Chapter of Toastmasters International and received South Florida Business and Wealth Magazine 2015 award for “Up and Comer” in Healthcare.