Welcome to the Baptist Union County Emergency Department.
Our new, expanded department now features 22 exam rooms with advanced technology and larger waiting areas with a comfortable, family-centered environment.
What to expect when you arrive
When you arrive, a triage nurse evaluates your condition. "Triage" is the first stage of evaluating the type of illness or injury you have and its severity. If you have a life-threatening condition, treatment is administered immediately. If your condition is not life-threatening, the triage nurse will ask you questions that help the physician and nurse treating you. Questions may include:
- What brought you here today?
- Do you suspect you are pregnant?
- What was the date of your last tetanus shot?
- Are you on medication?
- Are you allergic to any medication?
After evaluation by a triage nurse, an emergency department staff member prepares a chart for you with your name, date of birth, and Social Security number. You are asked to sign a consent form for treatment, and then you may be asked to wait in our waiting area until an appropriate room is available.
How long will I wait?
We try to get you into a treatment room as quickly as possible. We see patients based on the severity of their illnesses as determined by the triage nurse.
- Critical care: Because these patients are often in a life-or-death situation, we must treat these patients first—even if they arrive after other patients whose conditions are less urgent.
- Special needs: Depending upon the specific needs of your illness or injury, you might be placed in a specialized treatment room. If these treatment rooms are occupied, you might have to wait longer than patients with other ailments until the room is ready for use.
Who will provide my medical care?
You will receive care from a team of qualified physicians and nurses. They understand the anxiety you have as a patient and do their best to try to alleviate your concerns.
In addition to your initial evaluation by a physician, X-ray processing and laboratory testing might also be used in determining your diagnosis and treatment. If a decision is made to admit you to the hospital, it might be necessary for the physician on call to come to see you in the ER.
Can I have visitors?
Two individuals of your choice may accompany you while you are being treated. However, during severe trauma cases, the staff needs to devote its full attention to your needs as a patient. Family and friends may be asked to remain in the waiting room.
What happens after I am treated?
After you have been treated, you are monitored to make sure the treatment is successful. A staff member goes over written instructions regarding the care you need once you leave the hospital. You might be referred to a private physician for follow-up care or admitted to the facility.