Transplant Program Support Services

Baptist Memorial Transplant Program provides support services for every aspect of your care.

The transplant program at the Baptist Heart Institute is committed to quality patient care from referral through post-transplant. Our support services team includes a full-time licensed Masters level social worker, a psychologist and a financial coordinator. These individuals are available to assist patients and their loved ones with a variety of issues, including:

  • Financial concerns
  • Medication assistance
  • Counseling referrals
  • Relocation and housing
  • Insurance documentation

Family support is vital to the patient's success during all phases of transplant. Patients and their designated support person are educated on the importance of personal support when dealing with healthcare issues. Both parties sign a Family Support in Transplant contract giving both a vested interest in the patient's well-being. The requirements and expectations of the caregiver and the patient are explained during each phase of the transplant evaluation. Utilization of a variety of teaching methods, including education pamphlets, patient-teaching manuals, videos and one-on-one instruction helps to strengthen the patient/caregiver understanding of the treatment course.

Psychosocial assessments are updated every six months, or as needed to ensure the transplant team has the latest information on the patient in order to utilize the best possible services available. This also allows the transplant team to assess any changes in the patient's needs and to provide education and referrals as needed.

Psychosocial support is important during the treatment course. Patient to patient contact is encouraged. Previously transplanted patients assist in education and support roles on a volunteer basis. The nursing staff and social worker work closely with the patient and caregivers to meet any special needs that may arise. Patients and caregivers are provided with a phone number where a transplant coordinator is reachable at all times. This information is listed in their education packet and reinforced during the treatment phase.

Contact Us

Baptist Transplant Program

Address
6025 Walnut Grove Rd.
Suite 207
Memphis, TN 38120

Phone
901-226-2000

FAX
901-226-2010
Attn: Transplant Services

Directions
Driving directions to Baptist Memphis.

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