Medical Records

MyChart Requests

To request your MyChart records, login to your MyChart account at mychart.baptistonecare.org, and click on the “Request My Record” tab to find and download the records request form. Complete the form, including any specifics like treatment, time frame, or other information that is relevant to your request.* Submit the form through MyChart.

*Please note that records cannot be released for treatment dates prior to the date that your hospital transitioned to MyChart (see chart below). Additionally, radiology images (i.e. x-ray, MRI, CT, etc.) and itemized billing statements cannot be released through MyChart.

Baptist Memorial Hospital LocationBaptist OneCare MyChart Transition Date

Baptist Collierville
Baptist Memphis
Baptist Restorative Care Hospital
Baptist Women’s Hospital

March 11, 2014

Baptist DeSoto
NEA Baptist
Baptist Tipton

September 1, 2014

Baptist Golden Triangle
Baptist North Mississippi
Baptist Union City

December 1, 2014

Baptist Union City
Baptist Huntingdon
Baptist Booneville

March 1, 2015
Baptist Calhoun

October 1, 2016

Patient/Patient Directed Requests

To obtain a copy of your medical records or direct your medical records to be released to a third party, you’ll need to complete a Patient Directed Request for PHI [PDF, 89 KB] form and submit it to the location where you received treatment.

Non-Patient Initiated Requests

For requests for medical records initiated by someone other than the patient, please have the patient complete an Authorization to Release Protected Health Information authorization form [PDF, 97 KB].