Published on December 09, 2014

Baptist Union County Recognized for Excellence in Physician Engagement

NEW ALBANY, MISS. - Baptist Memorial Hospital-Union County was one of only 13 recipients recently presented with the Guardian of Excellence Award for physician engagement from Press Ganey.

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The award honors clients who have reached the 95th percentile for physician engagement and is awarded annually to clients who sustain performance in the top five percent for each reporting period for the year. Out of 288 Guardian of Excellence Award winners for 2014, only 13 of those were recognized for physician engagement.

Walter Grace, CEO and administrator of Baptist Union County said, "Effectively engaging physicians is key to providing patient-centered care and helping facilitate optimal outcomes. Earning this recognition is a testimony to our staff’s ability to successfully work with physicians."

The physician engagement award is reserved for clients who have achieved the 95th percentile or higher on overall mean score on Physician Partner, engagement or alignment within the Physician Engagement category for the most recent survey period for projects completed during the award year (May–April). Clients must have a minimum of 30 completed surveys per year and received a 50 percent or higher response rate during the specified timeframe.

Baptist Union County offers a variety of health care services, including adult and pediatric inpatient services, labor and delivery, outpatient and laser surgery and a recently expanded 24-hour emergency room. Baptist Union County also offers imaging and laboratory services, including an American College of Radiology-accredited MRI machine. For more information about Baptist Union County, please call 662-538-7631, or visit

Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 11,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including more than 50 percent of all U.S. hospitals.

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Contact Us

Valerie Robilio Burrow

Senior Public Relations Coordinator
Phone: 901-227-3525

Nancy Kidd

Director of Physicians Relations & Marketing, Baptist Union County
Phone: 662-538-2197