Published on March 04, 2014

Baptist Memorial names first chief quality officer

Mark Swanson is first chief quality officer of Baptist Memorial Health Care

MEMPHIS, Tenn., Mar. 4, 2014 – Baptist Memorial Health Care recently hired Dr. Mark Swanson to serve and lead as chief quality officer.

Swanson's duties in this new role include working with leadership in hospital administration, Baptist Medical Group, Select Health Alliance, medical staff, nursing and risk management to implement and monitor quality initiatives, design quality measurement systems, enhance employee safety efforts and oversee regulatory compliance.

Swanson comes to Baptist from Orlando Health, an eight-hospital, not-for-profit health care system where he has spent the past 28 years. His most recent position was chief quality officer of the organization's physician group and physician clinical integration initiative. He has served in several leadership roles at Orlando Health, including chief medical officer of the Arnold Palmer Hospital for Children, medical director of the Nemours Children's Clinic, medical director of pediatric services for the Arnold Palmer Hospital for Children and Women and pediatrician-in-chief of the Nemours Children's Clinic.

Before going to Orlando Health, he served in the U.S. Navy, spending five years working in naval hospitals. He has been actively engaged in academic medicine, serving 11 years as a clinical assistant professor of pediatrics at the Florida State University College of Medicine while on staff at Orlando Health.

"We are thrilled to welcome Dr. Swanson to the Baptist team," said Dr. Paul DePriest, senior vice president and chief medical officer for Baptist. "In his previous roles, he has distinguished himself and his organizations by focusing upon high-quality clinical outcomes for patients served. He brings a wealth of experience and knowledge to this newly created role, and his focus on patient-centered care and quality outcomes will help us drive even higher performance."

After earning a Bachelor of Science degree from Old Dominion University in Norfolk Va., Swanson earned a medical degree from Eastern Virginia Medical School in Norfolk, Va. He received his pediatric residency training at the U.S. Naval Hospital in Portsmouth, Va., where he also served as chief resident. Upon completion of his residency training he accepted a fellowship in pediatric critical care and anesthesia at the Children's Hospital at the Harvard Medical School in Boston. He has received additional training in management and physician leadership from the College of Physician Executives, the Harvard Law School, the American Board of Quality Assurance and the Institute for Healthcare Improvement.

In 2006 he was awarded a Master of Science degree in health care management from the Harvard School of Public Health. He has won numerous awards including the Gold Service Award from the American Heart Association, The Alfred I. DuPont Physician award and the Navy Medal of Commendation. Swanson has been recognized by Who's Who in Health and Medical Services and has been on the list of The Best Doctors in America, Southeast Region each year since 1996.

The Memphis area's largest not-for-profit health care system, Baptist Memorial Health Care offers a full continuum of care to communities throughout the Mid-South. In 2012, Baptist was ranked No. 2 among large employers and No. 23 overall nationally in Modern Healthcare magazine's top 100 "Best Places to Work in Healthcare." The Baptist system, which consistently ranks among the top integrated health care networks in the nation, comprises 14 affiliate hospitals in West Tennessee, North Mississippi and East Arkansas; more than 4,000 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 500 doctors; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by the Baptist College of Health Sciences. The Baptist system employs 15,000 people and in fiscal year 2012, contributed $229 million in community benefit to the areas it serves. According to the Sparks Bureau of Business and Economic Research at the University of Memphis, Baptist Memorial Health Care's economic impact is estimated at more than $2.6 billion.

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