Published on January 17, 2014

Baptist Memorial Hospital-Union County brings neonatology to patients through a partnership with North Mississippi Medical Center

MEMPHIS, Tenn. - Baptist Memorial Hospital-Union County and the North Mississippi Medical Center's Women's Hospital are partnering for the first neonatal telemedicine initiative between two non-affiliated hospitals in Mississippi. This service is also a first in the state and will give top-level care to newborns, new moms and their families. Using innovative two-way audiovisual communications, clinical data access and medical imaging, neonatologists can now provide immediate consultative care to physicians in New Albany.

"This partnership will enhance the services we offer newborns, particularly those who need intensive care," explained Walter Grace, the administrator and CEO of Baptist Union County. "Patients can now receive this service without leaving New Albany. The evaluation will come from physicians trained specifically to handle the most complex and high-risk situations in newborns."

Ellen Friloux, administrator for women and children's services at North Mississippi Medical Center, said the neonatology service at Baptist Union County will improve the continuity of care for the patient and family.

"This telemedicine project will improve communication with referring physicians and with new parents when the neonatologists are consulted or when a baby is referred to NMMC's neonatal intensive care unit," Friloux said. "The neonatologists will be able to not only hear from the physician how the baby is doing, but will also be able to see and examine the baby. In addition, the neonatologists will be able to interact face to face with parents about what is going on with their baby and what the plans are for the baby's care and possible transfer."

Last year, more than 1,200 babies were born at Baptist Union County.

The telemedicine technology solution is provided by InTouch Health, the leader in providing FDA-cleared solutions for high-acuity applications where doctors are required to take immediate clinical action. While this is the first placement of an acute care telemedicine system in Mississippi, InTouch solutions are deployed at nearly 1,000 hospital locations on six continents and are now in use by 15 percent of all U.S. hospitals.

Baptist Union County offers a variety of health care services, including adult and pediatric inpatient services, labor and delivery, outpatient and laser surgery and a 24-hour emergency room. Baptist Union County also offers imaging and laboratory services, including an American College of Radiology-accredited MRI machine. For more information about Baptist Union County, please call 662-538-7631, or visit

North Mississippi Medical Center's 34-bed intensive care nursery treats patients born at the Women's Hospital as well as those transferred in from other area hospitals by CareExpress neonatal transport ambulance. More than 300 infants are admitted to the NICU annually, and more than one-fourth of them are transported to Tupelo from area hospitals. The neonatal transport team includes registered nurses who specialize in neonatal intensive care as well as respiratory therapists. For more information about NMMC's Women's Hospital, please call (662) 377-4902 or visit

Contact Us

Nancy Kidd

Director of Physicians Relations & Marketing
Baptist Union County
Phone: 662-538-2197

Deborah Roberts Pugh

Public Relations
Phone: 662-377-3712