Baptist taps chief nursing executive to lead the health care system's largest project

Flagship hospital chief nursing officer promoted to system chief nursing executive

MEMPHIS, Tenn.– Baptist Memorial Health Care recently tapped Beverly D. Jordan, vice president and chief nursing executive for the 14-hospital system, to lead the organization's transition to a new electronic health records vendor, Epic.

Dana Dye, chief nursing officer at the organization's flagship hospital, Baptist Memorial Hospital-Memphis, will step into Jordan's role.

Jordan, a Baptist colleague since 1977, will serve as vice president and chief clinical transformation officer. According to Baptist leadership, her newly created role reflects the magnitude and scope of Baptist's partnership with Epic. The project will involve all 14 Baptist-affiliated hospitals along with its clinics and financial systems. All 14,000 Baptist employees and 4,000 affiliated physicians will be affected by the project.

"Beverly has a proven track record of exemplary leadership in her long and distinguished career with our system," said Stephen Reynolds, president and chief executive officer for Baptist. "One of the main reasons patients choose Baptist is because of our outstanding nurses. As a nationally recognized nurse executive, she has developed a talented and dedicated team to provide clinical excellence throughout our hospitals. In the next century of care at Baptist, quality will be enhanced by combining the best team of caregivers with the most integrated electronic systems."

A 29-year nursing veteran, Dye has served as chief nursing officer at Baptist Memphis since 2007, where she is responsible for all nursing services within the 771-bed acute-care facility. In her new role, she will help create a structure for supporting and enhancing nursing care and patient safety initiatives for the Baptist system.

"Dana's extensive knowledge, ability to work with all colleagues and proven effectiveness as a nursing leader make her an ideal vice president and chief nursing executive," said Reynolds.

Jordan shared Reynolds's sentiments about Dye's leadership abilities and is very excited about her new role.

"I am thrilled to be leading such an exciting project, which will pave the way for Baptist to become a fully integrated, patient-centered health care system," said Jordan. "Patient and family-centered care are core to our mission, and partnering with Epic takes us to the next level by allowing us to create one record for each patient that is accessible to all the patient's caregivers. Our colleagues and physicians are pleased that we chose to work with Epic."

Baptist chose Epic after conducting a great deal of research and involving colleagues in numerous demonstrations, which more than 2,500 attended. Baptist took colleagues' feedback into deep consideration before making a decision, according to Baptist leadership.

Jordan added that using Epic will help increase efficiency by sending automatic reminders to patients and alerts to physicians and clinical staff.

"This means better care for patients because we are giving physicians and staff the tools to do their jobs most efficiently," said Jordan.

With approximately 270 customers, Epic serves more than 42 percent of the U.S. population and 2 percent of the world's population. Epic makes software for mid-size and large medical groups, hospitals and integrated health care organizations, including community hospitals, academic facilities and multi-hospital systems. KLAS' 2011 Top 20 Best in KLAS Report rated Epic as the No. 1 Overall Software Suite based on 25 separate performance measures. KLAS is an independent company that measures vendor performance to help hospitals make informed decisions. The same KLAS survey rated Epic as the best in ambulatory care and acute care electronic medical records, surgery management, emergency medicine, radiology, pharmacy, patient accounting and management, and practice management.

One of the largest not-for-profit health care systems in the United States, Baptist Memorial Health Care offers a full continuum of care to communities throughout the Mid-South. The Baptist system, which consistently ranks among the top integrated health care networks in the nation, comprises 14 affiliate hospitals in West Tennessee, North Mississippi and East Arkansas; more than 4,000 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 300 physicians; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by the Baptist College of Health Sciences. Baptist has more than 2,300 licensed beds systemwide, employs more than 14,000 people and has approximately 85,000 admissions annually. In 2011, Baptist provided $169 million in community benefit throughout the Mid-South.

For more information about Baptist, please visit or call 800-4-BAPTIST.

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