Published on April 04, 2011

Baptist Memphis Recognizes Nurse Who Perform Above and Beyond Expectations

MEMPHIS, Tenn. - Christen Smith, an emergency department nurse working at Baptist Memorial Hospital-Memphis, recently received the DAISY Award for Extraordinary Nurses, which is given in appreciation of the work nurses do. Smith is a Baptist College of Health Sciences graduate.

A patient's husband nominated Smith for her thoughtfulness during his wife's visit. Smith recognized the severity of the patient's illness, so she quickly triaged the patient and continued to follow up on her progress during her shift.

"Many acts of kindness go unrecognized. Others are acknowledged by a quick word of thanks. And some, though few, are acknowledged by a note of appreciation," wrote the patient's husband.

Nursing administrators at Baptist Memphis accept nominations and select nurses to receive the DAISY Award. At a presentation in front of the nurses, colleagues, physicians, patients and visitors, the honoree receives a certificate and a sculpture called A Healer's Touch, hand-carved by artists of the Shona Tribe in Africa.

"I am very proud that Christen was recognized for her quick thinking and professionalism," said Dana Dye, chief nursing officer at Baptist Memphis.

The not-for-profit DAISY Foundation is based in Glen Ellen, Calif., and was established by family members in memory of J. Patrick Barnes. Barnes died at 33 in late 1999 from complications of idiopathic thrombocytopenic purpura, an auto-immune disease.

The care Barnes and his family received from nurses while he was ill led to the creation of the DAISY Award. All the nurses in Smith's units received Cinnabon cinnamon rolls because while Barnes was in the hospital, he once asked his family to bring enough cinnamon rolls for him and all the nurses in his unit.

The Baptist Memphis campus includes the 706-bed hospital that is the flagship of the Baptist Memorial Health Care system. It serves as a major referral center for patients from across the Mid-South and offers many diagnostic, surgical and rehabilitation services. The hospital has added hundreds of beds in the past few years, with the opening of a new patient tower and the Baptist Heart Institute. Consumers have rated Baptist Memphis their most preferred hospital for overall health care services in an independent National Research Corp. poll for the past 15 years in a row, and according to HealthGrades® in 2011, Baptist Memphis ranks in the top 5 percent nationally for emergency medicine and cardiac surgery and in the top 10 percent in the nation for overall cardiac services, stroke treatment, pulmonary services, prostatectomy, gastroenterology treatment, and critical care. For more information on Baptist Memphis, please call 901-226-5000 or visit


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