Published on April 21, 2010

Study Found Women’s Care at Baptist Memphis in Top 5 Percent Nationally

MEMPHIS, Tenn. - Baptist Memorial Hospital-Memphis announced today that a new study ranks its women's care among the top 5 percent in the nation.

The study by HealthGrades, an independent health care ratings organization, analyzed patient outcomes at each of the nation's 5,000 nonfederal hospitals from 2006 until 2008 and awarded hospitals in the top 5 percent with the HealthGrades Women's Health Excellence Award. The study evaluated 16 women's medicine, cardiovascular, and bone and joint health treatments and procedures performed in 2006, 2007 and 2008 using data from the federal Medicare program.

"Our employees and physicians are the reasons we won this award," said Zach Chandler, administrator and CEO of Baptist Memphis. "They work so hard every day to make sure our patients receive the best care possible. We are especially proud of this designation as it relates to women's health care quality. We are humbled to be recognized on a national level and this is an honor of which all of Memphis should be proud."

Baptist Memphis had women's mortality rates that were 41 percent lower than the poorest performers. Award recipients had complication rates that were 19 percent lower than the poorest performers. If all the nation's hospitals had patient outcomes among women at the level of those receiving the HealthGrades award, 16,863 women could have potentially survived their hospitalization and 4,735 women could have potentially avoided a major in-hospital complication.

The following procedures and treatments were analyzed: heart attack, congestive heart failure, pneumonia, chronic obstructive pulmonary disease, stroke, coronary bypass surgery, peripheral vascular bypass, coronary interventional procedures, resection/replacement of abdominal aorta, carotid surgery and valve replacement, total knee and total hip replacement surgeries, spinal surgeries and hip fracture repair.

"The finding that women's outcomes vary so dramatically from men's is surprising not in its result, as this disparity has been documented before, especially in cardiovascular care, but in its magnitude," said Rick May, MD, a vice president with HealthGrades and an author of the study. "But with these data, the tools are there for individuals to find hospitals that have a track record of high-quality care for women."

Of the 5,000 hospitals that met minimum volume thresholds and other criteria, Baptist Memphis and 165 other hospitals nationwide were identified as top performers.

The Baptist Memphis campus includes the 706-bed hospital that is the flagship of the Baptist Memorial Health Care system. It serves as a major referral center for patients from across the Mid-South and offers many diagnostic, surgical and rehabilitation services. The hospital has added hundreds of beds in the past few years, with the opening of a new patient tower and the Baptist Heart Institute. Consumers have rated Baptist Memphis their most preferred hospital for overall health care services in an independent National Research Corp. poll for the past 14 years in a row. For more information, please call 901-226-5000 or visit

Editor's note: A full copy of the study is available at


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