Published on January 07, 2010

Baptist Memphis Recognizes Nurse Who Performs Above and Beyond Expectations

MEMPHIS, Tenn. - Michele Muggridge, a nurse working in the ICU at Baptist Memorial Hospital-Memphis, recently received the DAISY Award for Extraordinary Nurses, which is given in appreciation of the work nurses do.

Muggridge was recognized by three different patients' daughters for the care she gave their mothers during their hospital stays.

"Michele was not only professional, but responsive, movingly insightful and resourceful," wrote one patient's daughter. "(Michele) enters a room and it's as though a heavy curtain is lifted and the sunshine comes in. I've never met anyone who cares more for others," wrote another patient's daughter.

Nursing administrators at Baptist Memphis accept nominations and select a nurse to receive the DAISY Award. At a presentation in front of the nurse's colleagues, physicians, patients and visitors, the honoree receives a certificate and a sculpture called A Healer's Touch, hand-carved by artists of the Shona Tribe in Africa.

"I am very pleased that Michele was recognized for her caring, professional demeanor," said Dana Dye, chief nursing officer at Baptist Memphis. "We are grateful to have her working with our team."

The not-for-profit DAISY Foundation is based in Glen Ellen, Calif., and was established by family members in memory of J. Patrick Barnes. Barnes died at 33 in late 1999 from complications of idiopathic thrombocytopenic purpura, an auto-immune disease.

The care Barnes and his family received from nurses while he was ill led to the creation of the DAISY Award. All the nurses in Muggridge's unit received Cinnabon cinnamon rolls because while Barnes was in the hospital, he once asked his family to bring enough cinnamon rolls for him and all the nurses in his unit.

The Baptist Memphis campus includes the 706-bed hospital that is the flagship of the Baptist Memorial Health Care system. It serves as a major referral center for patients from across the Mid-South and offers many diagnostic, surgical and rehabilitation services. The hospital has added hundreds of beds in the past few years, with the opening of a new patient tower and the Baptist Heart Institute. Consumers have rated Baptist Memphis their most preferred hospital for overall health care services in an independent National Research Corp. poll for the past 15 years in a row, and according to HealthGrades® in 2011, Baptist Memphis ranks in the top 5 percent nationally for emergency medicine and cardiac surgery and in the top 10 percent in the nation for overall cardiac services, cardiac surgery, stroke treatment, pulmonary services, prostatectomy, GI medical treatment and critical care. For more information on Baptist Memphis, please call 901-226-5000 or visit


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