Patient & Visitor Information

On behalf of the entire staff, welcome to NEA Baptist. With your admission to the hospital, you become our guest as well as our patient. The primary interest of everyone here is to make your stay as pleasant as possible and to hasten your recovery. Our overall goal is to practice the golden rule. We strive to treat each patient in the same way we would want to be treated if we were patients at NEA Baptist.


Your admission to NEA Baptist is scheduled by your doctor, who is a member of our medical staff. Patients are asked to preadmit at their earliest opportunity. The preadmission procedure saves you valuable time and makes the admissions process easier. Patients are asked to arrive at Admissions (located in the main lobby of the hospital) between 6:00 a.m. and 5:00 p.m. weekdays. Admissions are handled through the emergency room on Saturday, Sunday and after hours.

We make every effort to accommodate your preference in room assignment. However, room assignment is also determined by factors such as your doctor’s orders, the type of care you need, and room availability. Critically ill and emergency patients receive immediate attention and first priority for admission. The admissions phone number is 870-936-3636.

What to Bring

You need only a minimum of personal items such as gowns, pajamas, robe, slippers, and essential toiletry articles. Please leave your valuables at home. You should bring insurance information such as your insurance card, claim forms, Medicare or Medicaid card, or military ID (CHAMPUS or TRICARE). Be sure to bring your own containers for glasses, contact lenses, or dentures. Bring your current medications.


Please do not bring valuables with you to the hospital. NEA Baptist only is responsible if these items are deposited in our safe upon your admission.

For Your Safety

One of our primary concerns is the safety of our patients, visitors, and employees. You can help us to ensure safety by observing the following regulations:

  • Please bring all home medications to help ensure accurate documentation upon admission. Your physician and pharmacy tend to your medication needs during your hospital stay.
  • Please do not bring electrical appliances to the hospital. Any electrical equipment you bring such as an electric razor, curling iron, etc., must be checked by the engineering department prior to use in the hospital. A nurse on your unit contacts engineering to provide this service to you.
  • Please do not attempt to get in or out of a wheelchair without assistance. Please call a nurse and ask for help. This can help prevent an accidental fall.

Visiting Hours

  • General visiting hours are from 6:00 a.m. - 9:00 p.m.
  • In the Intensive Care areas (ICU and CCU) there is no visiting from 6:00 a.m. - 8:00 a.m. and 6:45 p.m. - 7:30 p.m. Visitation is not allowed from 9:00 p.m. - 6:00 a.m.

Parents are urged to use caution when bringing children to the hospital as visitors. Likewise, it is inadvisable to have visitors who are ill. If you have a question about the number of visitors permitted, please ask a nurse.

Please do not leave children unattended. Rest is vital so please respect the need for a quiet environment.

Smoke-Free Policy

NEA Baptist serves as a model for our community in the area of promoting the good health of our staff and influencing public attitudes about smoking.

Arkansas State Law (Act 134) prohibits the use of tobacco products within our facilities or on the hospital campus/properties.

NEA Baptist supports this law; therefore, smoking or the use of other tobacco products is no longer allowed by our employees, patients, and visitors on the premises.

Mail and Email

Our volunteers deliver mail addressed to you to your room. The mailing address for the hospital should be posted as:

NEA Baptist
4800 E. Johnson Ave.
Jonesboro, AR 72401

Mail received after you have been discharged is forwarded to your home.

Patients may also receive e-mails through our website at Emails are distributed daily, Monday-Friday.


Flowers are taken directly to your room as they are received.


The local newspaper is provided and delivered, free of charge, to each patient by our auxiliary. Newspaper vending machines are located at the north end of the hospital by the gift shop.


If you need assistance with housekeeping or linen service in your room, please contact your nurse.

Family Waiting Rooms

For the convenience of your family and friends, the waiting rooms are located near the nurses' stations. You are asked to help keep noise to a minimum, as patients may be resting. A separate waiting room for family members of patients undergoing cardiac surgery is located on the second floor.

Dining Room

The hospital maintains a cafeteria, The Daily Bread Café, on the first floor for the convenience of our visitors. Hours of operation are:

  • Breakfast 6:00 a.m. - 9:00 a.m.
  • Lunch 11:00 a.m.- 6:00 p.m.
  • Dinner 4:15-5:45 p.m.
  • Grab & Go and Beverages 6:00 a.m. - 8:00 p.m.
  • Coffee Shop 6:00 a.m. - 8 p.m.

Snacks and refreshments are available 24 hours a day from vending machines located in the cafeteria.


Dietitians are specialists in food and nutrition. In accordance with your physician’s order, they help you select your special diet. If you have questions for a dietitian, call 870-936-1000.

Case Management

On your physician's order, a case manager counsels with patients and their families, assists with home care arrangements, refers to other community services, and coordinates placement in extended care facilities upon discharge. If you need to know what services might be available to you in your recovery, please request to consult with a case manager.

Nondiscrimination Policy

In accordance with Title VI and VII of the Civil Rights Act of 1964 and its implementing regulations, NEA Baptist, directly or through contractual or other arrangements, admits and treats all persons without regard to race, color, creed, religion, sex, age, disability, or national origin in its provision of services and benefits, including assignments or transfers within the facility and referrals to or from the facility. Staff privileges are granted without regard to race, color, or national origin.

Pastoral Care

NEA Baptist is concerned about providing total care for the patient and recognizes the importance of the spiritual part of life. Our chaplain can be reached by calling 7470 or by dialing 0 for your hospital room phone. The chaplain is available for crisis, counseling, support in facing illness, and help with spiritual concerns of the family as well as the patient. In addition, clergy of any denomination can be contacted to assist in meeting your particular religious needs. A prayer chapel is open at all times for use by patients, families, and visitors.

A chapel, located on the first floor off of the main lobby, is also available to our patients and visitors.

Organ and Tissue Donation

NEA Baptist is required by law to inform the family of a potential donor of the option of donating an organ and/or tissue for transplantation. NEA Baptist has a procedure for making these arrangements. If you have general questions about organ and/or tissue donation, please contact the chaplain at 7470 from your hospital phone or 870-936-1000.

Ethical Advisory Committee

In this age of high technology, ethical dilemmas confront patients, families, physicians, and hospital staff. Such dilemmas may include deciding appropriate initiation or termination of life-sustaining treatments when death is imminent. The Ethical Advisory Committee may serve as a resource to you in addressing these issues. You can request the committee’s assistance by asking your physician, your nurse, or by calling the chaplain.

Patient Education

Educational materials are available for many conditions that may require hospitalization. Television programming is available at certain times to aid patients in specialized teaching, such as diabetes education. Consultation with professionals, like the dietitian, may be arranged, as required. To access patient education, please ask your doctor or attending nurse.

Going Home

An important stage in your recovery is discharge from the hospital. To simplify this process, you will need to remember these steps:

  • Your physician writes a discharge order on your chart when you are medically ready to leave the hospital.
  • Discharge information is discussed with you, including medications, diet, and allowable physical activity. Your doctor also lets you know if an office visit is necessary after your discharge.
  • Check your room for personal belongings and reclaim your valuables from the hospital safe, if needed.
  • When your transportation arrives, please allow us to escort you from the hospital. A discharge hallway in the hospital leads out to a covered entrance on the north side of the building near the emergency room entrance. Your ride can pull up under this entrance to pick you up.

Contact Us

NEA Baptist Memorial Hospital

4800 E. Johnson Ave.
Jonesboro, AR 72401



Daily Bread