Family physicians handle a broad range of problems for people of all ages. They can treat acute and chronic illnesses. Family counseling is also one of their services. When needed, they refer patients to other specialists. Family practice physicians must complete a 3-year residency and pass a national board exam. Their residency programs cover areas of internal medicine, pediatrics, obstetrics, and orthopedics.

Moving to a new area or joining a new health plan requires choosing a new doctor. Do not be tempted to make a quick decision. Make your choice when you are healthy, not sick. Here are some tips to help you ease through the selection process:
* Ask for referrals from friends, colleagues, pharmacists, or your county or state medical society.
* Once you have a name or several names, call to verify that the doctor is accepting new patients.
* Check on the doctor's credentials. Board certified physicians have received additional training (up to 7 years) in a medical specialty and have passed a national board exam. Some doctors use the term "board eligible" for the first year or two after training before taking the exam. Beware of doctors who use it constantly because they have never passed the exam. Check on certification by calling your local, county, or state medical society. Another good resource is the American Board of Medical Specialists ((800) 776-CERT). Your state's medical licensing board can verify whether the doctor's license is current or expired.
* Check with the doctor's office about office hours and appointments, location, payment policy, and insurance coverage.
* Schedule an interview to meet and get to know the doctor. This will give you a clear idea of the doctor's approach. How is emergency care handled? Who is the medical backup when the doctor is away? Is telephone consultation available to patients?

If your health insurance or HMO coverage limits your choice of doctors, obtain a provider directory. Check the plan's directory for names, locations and other information.

How the office looks and how you are greeted are important. Expect courtesy, respect, dignity, and responsiveness.

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