What are telephone assistive devices?
Telephone assistive devices help you hear telephone
conversations better. You may need a telephone assistive
device if telephone conversations are hard to hear or if you
miss information.
What kinds of devices are available?
There are many different kinds of telephone assistive
devices.
Some telephones have controls that make your telephone
louder. Check if your telephone has separate volume and
tone controls. Adjusting volume can make conversations
louder. Adjusting the tone may make it clearer. Many
telephones have built in amplification. They may have other
useful features such as an extra loud ring and a flashing
light to alert you when the phone rings.
Portable snap-on telephone amplifiers can be used with just
about any telephone. The amplifier is placed over the
earpiece of the telephone to increase the volume. You may
have to remove the amplifier when you finish using the phone so that
the phone can hang up properly.
A telephone coil is a small coil of wire in some hearing
aids. The wire is activated by a switch. It allows the
hearing aid to pick up a phone signal directly. The coil
also prevents feedback and cuts out background noise when
you make a phone call. Telephones that are designed to work
with a hearing aid telephone coil are called hearing aid
compatible.
Some cordless phones have built in extra amplification.
Some of them also have jacks that can be used with a hands
free accessory.
For cell phones that cause interference with your hearing
aid, you can get hearing aid-compatible hands-free
attachments. The attachments allow the cell phone to be
used at some distance away from the hearing aid. This can
reduce or eliminate interference.
A TTY (or TDD) is a device that allows you to type in your
phone conversation. Someone who also has a TTY can then
read what you typed and answer back. If you do not have a
TTY device but are calling someone who uses a TTY, you can
speak to a special relay operator who types (or relays) the
information to the TTY user. The TTY user's typed response
is then read back to you. This service is available
throughout the US by dialing a special 1-800 telephone
number or by dialing 711.
The cost of telephone assistive devices ranges from nothing
(for built in volume controls) to several hundred dollars
for TTYs.
Resources for information:
National Institute on Deafness and Other Communication
Disorders (NIDCD)
1 Communication Avenue
Bethesda, MD 20892-3456
(800) 241-1044 Voice
(800) 241-1055 TTY
Web site: http://www.nidcd.nih.gov/
The National Association of the Deaf
814 Thayer Avenue
Silver Spring, MD 20910-4500
Voice: (301) 587-1788
TTY: (301) 581-1789
Web site: http://www.nad.org


Disclaimer: This content is reviewed periodically and is subject to
change as new health information becomes available. The
information provided is intended to be informative and educational and is not a
replacement for professional medical evaluation, advice, diagnosis or
treatment by a healthcare professional.
HIA File GEN4431F.HTM Release 9.0/2006. Copyright © 2006 McKesson Corporation and/or one of its subdiaries. All Rights Reserved.
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