Visitor Information

Visiting Hours

Critical Care Units Other Patient Care Areas
9 a.m. - 9:30 p.m.

Except from 2:30-3:30 p.m. and 6:30-7:30 p.m.
6 a.m. - 9 p.m.

Patient Room & Department Phone Numbers

Patient rooms may be called directly by dialing 901-861-9 plus the patient room number. For example, if a patient's room number is 245, you would dial 901-861-9245.

You may dial a department directly or call information at
901-861-9000, if a department is not listed.

Baptist Collierville Departments' Contact Phone Numbers

Ambulatory/Outpatient 901-861-8830
Chaplain 901-861-8940
Critical Care 901-861-8823
Emergency Department 901-861-9100
Environmental Services 901-861-8858
Food and Nutrition 901-861-8885
Gift Shop 901-861-8910
Guest Services 901-861-9410
Health Information Management 901-861-8953
Human Resources 901-861-8961
ICU Waiting Room 901-861-8832
Laboratory 901-861-8875
2 North - Acute Care Unit 901-861-8730
Outpatient Scheduling 901-861-8900
Patient Financial Services 901-861-8740
Pharmacy 901-861-8860
Preadmission Testing 901-861-8728
Radiology 901-861-8895
Respiratory Therapy 901-861-8820
Rehabilitation Services 901-861-8926
Rehabilitation – DAC 901-850-2128
Sleep Disorders Center 901-861-9001
Stepdown Unit 901-861-8754
Surgery 901-861-8700
Volunteer Services 901-861-8911
Women’s Center 901-861-8805


Baptist Collierville suggests that visitors use the parking lots at the front of the hospital on Poplar Avenue. Emergency parking is on the north side of the building. Handicap parking is available.


The cafeteria is located on the first floor of the hospital. It is open the following hours:

Breakfast Lunch Dinner
7:30-9 a.m.
11 a.m.-1:30 p.m.
4-6 p.m.
Saturday and Sunday:
10:30 a.m.–2 p.m.


The hospital chapel, located on the first floor off the main lobby, is always open and provides a quiet place for prayer and meditation. Chapel service for employees, patients and guests is Wednesday at 8:30 a.m.

WiFi Zone

Our free public wireless network is available throughout the hospital for patients and guests.

Gift Shop

The gift shop is located near the front entrance on the first floor of the hospital.

Gift Shop Hours
Monday-Friday: 10 a.m.–5 p.m.

ER Wait Time

* ER wait times are approximate.
Read more.

Contact Us

Baptist Memorial Hospital-Collierville

1500 West Poplar
Collierville, TN 38017